Terms of service

These Terms of Service cover your activities on RTM, our platform that enables people to create the change they want to see, and RTM Politics, our platform that empowers voters to make informed election decisions (“platforms”). These platforms allow people to start and promote “campaigns”, which include petitions and fundraisers on RTM, candidate questions and endorsements on RTM Politics, and related actions like creating and sharing content via our platforms and third-party sites and services.

User accounts

You need an account for most activities on our platforms. Keep your password somewhere safe, because you’re responsible for all activity associated with your profile. If you suspect someone else is using your account, let us know by contacting our Help Desk. You have to be at least 13 years or older to use RTM. When you sign or create a petition or contribute to a fundraiser via our platform, an RTM account is created for you. All your campaign activities are then tied to this account.

To use RTM Politics, you have to create a separate RTM Politics account. All your activities, such as endorsing a candidate or submitting a question to a candidate are then tied to your account.

When setting up your account, you must provide accurate and complete information, including a valid email address. You have complete responsibility for your account and everything that happens on your account, including for any harm or damage (to us or anyone else) caused by someone using your account without your permission. This means you need to be careful with your password. You may not transfer your account to someone else or use someone else’s account without their permission. Inform us immediately upon learning that someone else may be using your account without your permission by contacting us through our Help Center.

Our platforms are for people who are at least 13 years of age. If you are younger than 13 you may not set up an account by yourself, but we encourage you to invite a parent or guardian to create a campaign about areas of interest to you. If we discover that you have created an account and you are younger than 13, we will terminate your account. In order to create or contribute to a fundraiser campaign, you must be at least 18 years of age. For more information, see Fundraiser campaigns, below.

  1. User content rules

    You’re responsible for what you post on our platforms. You should keep your campaigns and other content you upload in line with all Community Guidelines and the law, and respect the intellectual property rights of others. It’s not something we want to do, but we can terminate your account for repeated or major offenses.

    Follow our Community Guidelines: When posting content you must follow the Community Guidelines that are applicable to the product or feature you are using.

    Abide by the law and respect rights of others: You cannot post any campaign or content that violates applicable local or national laws of your country, or internationallaws or regulations. If your fundraising initiative is not legitimate, don’t start it. You are solely responsible for any campaign, content, and actions you post or take via the platforms and their consequences.

    Enforcement by Conikal: If we are put on notice that your campaign or content violates the law or the rights of others (for example, if it is established that it is defamatory or violates privacy, intellectual property or publicity rights or others, or is funding an illegal activity), if we discover that your campaign or content violates our Community Guidelines, or if we believe your campaign or content is inappropriate or objectionable, we may remove it from our platforms , or we may make edits to bring your content into compliance. In the vast majority of cases, we will notify you and try to work with you to fix the issue before we take any of these actions (but we are not obligated to do so).

    Conikal has discretion in enforcing these Terms. We may terminate or suspend your permission to use our platforms and services or disable your account at any time, and with or without notice, for any material or repeated violation of these Terms, your failure to pay any fees when due, upon the request of law enforcement or government agencies, for extended periods of inactivity, for unexpected technical issues or problems, or for engagement by you in fraudulent or illegal activities. Upon any such termination we may delete your account, passwords and content and we may prevent you from further access to the platforms and use of our services. Your content may still be available on the platforms even if your account is terminated or suspended. You agree that we will have no liability to you or any third party for termination of your account, removal of your content or blocking of your access to our platforms and services.

  2. You retain ownership of content you post to our platforms, but you should make sure you’re allowed to share it. We’re allowed to make versions of your content publicly available to anyone through any media, and others can do the same. Be sure to make backups of your work too.

    The content you submit on the platforms is not confidential: Any content you submit or post on the platforms is likely to be publicly available, including all petitions you create, your comments to any petitions you signed and the questions you submit to candidates (on our websites, in apps and in social media pages). If you are concerned about other RTM or RTM Politics community members or people you don’t know seeing a particular message or other content of yours, please do not post it. If you do not wish to have your name publicly displayed in connection with a particular petition, you may select the option not to display your signature publicly. Please check out our Privacy Policy for more details on information we collect and share when you use the platforms.

    The content you post (including photos) remains yours, and you also allow us to reuse and share it: By submitting and posting content, you do not lose any ownership rights you may have over your content. However, you authorize us to share this content with anyone, distribute it on any platform and in any media, and to make modifications or edits to it as we see fit (e.g. for clarity or optimization purposes). For example, we may shorten a petition title for it to appear on our homepage, reformat a petition for a video highlighting petition victories, or share the content with interested media. You also authorize us to allow others to do the same with your content. In legal language, by submitting or posting content on or through the platforms , you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute your content in any and all media or distribution methods (existing now or later developed). This includes making your content available to other companies, organizations, or individuals who partner with RTM for the syndication, broadcast, distribution, or publication of content on other media. You represent and warrant that you have all the rights, power, and authority necessary to authorize us to use any content that you submit. You also agree to all such uses of your content with no compensation paid to you.

    Sharing campaigns and other actions: Except in very limited circumstances where we’ll expressly ask you not to, we encourage you to link to, post to social media and third party services, such as Facebook or Twitter, share via email, or otherwise copy and share individual petitions and campaigns of interest to you, or your candidate endorsements or questions you post or upvote, but only for informational, non-commercial purposes. If you share another user’s petitions, questions, or other content, you may not make any modifications, and you may not remove any attributions. When you post content to any third party service through the features and functionalities of our platforms (such as our apps or API), you will be subject to the terms of that third party service. If you want to remove any petition or content from a third party service, you should contact that third party service and request removal directly from them.

    No user content storage: We are not a content-archiving service. We do not promise to store or make available on our platforms any content that you or other users may post for any length of time. You are solely responsible for keeping backups of everything you post on the platforms.

  3. If you start or support a fundraiser on RTM, it’s your responsibility to keep the promises you make to contributors, and to do due diligence on campaigns before contributing. We don’t endorse any fundraisers that users start on RTM.

    Through our RTM platform, we offer petition starters the ability to raise funds to support their RTM petition, which may include initiatives like raising funds for printing petition signatures, organizing a signature delivery event, advertising the petition, or donating to a cause related to the petition.

    If you start a fundraiser campaign and accept contributions from other RTM users, you are legally bound towards those other members to deliver on any promise you make in connection with your fundraiser campaign. If you are unable to deliver on any such promises, and if there are disputes between you and the users who have contributed to your fundraiser, you will have sole responsibility to reach a settlement with the members, which may include refunds. RTM may assist in resolutions of disputes between fundraisers and contributors, for example by sharing their mutual contact information, but is under no obligation to do so.

    If you are raising funds on behalf of a third party individual or organization, you represent and warrant that you are authorized to do so.

    RTM may charge service fees for the hosting and administration of your fundraiser. You will be required to agree to such service fees upon the creation of your fundraiser.

    Credit card payment processing services are provided by Stripe. Upon setting up a fundraiser, you agree to Stripe’s Connected Account Agreement which includes the Stripe Terms of Service. This includes your obligation to provide Stripe accurate and complete information as requested for the processing of contribution payments. Stripe will store certain information about you. For more information, see our Privacy Policy.

    Any perks or gifts you give or accept to receive in connection with a fundraiser campaign is the sole responsibility of the starter of the fundraiser and the contributor. RTM will not facilitate and disclaims any responsibility in connection with any gifts or perks.

    Any contributions or gifts you may receive via the fundraiser feature on our platform may constitute taxable income for you. You are solely responsible for the payment of any taxes you owe as a result of your fundraising activities on RTM. RTM may be obligated to report taxable income to the relevant tax authorities.

    If you make contributions to fundraisers of others, you are solely responsible for making any investigation and getting all information you may deem necessary before making the payment. RTM does not endorse or provide warranties of any kind regarding fundraisers of its users.

    Refunds are to be agreed between the starter of the fundraiser campaign and the contributor. In a very limited number of cases, RTM may intervene and withdraw funds from the fundraiser account to refund contributors, for example if RTM determines that the fundraiser does not comply with our Community Guidelines or other rules under these Terms.

    Open platform

    Campaigns on our platforms represent the many opinions of millions of people. We don’t take responsibility for their views, nor do we monitor content for legality or accuracy. You’ll find links to other sites on our platforms – once you leave us, we’re not responsible for all the wild, wacky and wonderful things that can happen out there.

    We are not responsible for the content or actions of our users, and we do not monitor user campaigns or content: Campaigns or content posted by users come from people, organizations, political candidates, and other various sources. We make no promises about the reliability of any source or the accuracy, usefulness, safety, or intellectual property rights of any user campaign or content, nor do we endorse any political candidates, campaigns, or petitions or support any views, opinions, endorsements, recommendations, or advice that may be posted by users. You acknowledge that certain users may have commercial interests in their campaigns. We do not monitor or review petitions, fundraiser campaigns,

  4. We own the RTM and RTM Politics platforms including the website, present or future apps and services, and things like our logos, API, code, and content created by our employees – don’t mess with those! All right, title, and interest in and to the RTM and RTM Politics platforms and services including our website, our existing or future applications, our APIs, databases, and the content our employees or partners submit or provide through our services (but excluding content provided by users) are and will remain the exclusive property of RTM and its licensors. Our platforms and services are protected by copyright, trademark, and other laws of both the United States and foreign countries. Nothing gives you a right to use the RTM name or any of the RTM or RTM Politics trademarks, logos, domain names, and other distinctive brand features. Any feedback, comments, or suggestions you may provide regarding RTM, RTM Politics, or the services is entirely voluntary and we will be free to use such feedback, comments, or suggestions as we see fit and without any obligation to you.

    You may not do any of the following while accessing or using the platforms and services:

    access, tamper with, or use non-public areas of the platform, RTM’s computer systems, or the technical delivery systems of RTM’s service providers. disable, interfere with, or try to circumvent any of the features of the platforms related to security or probe, scan, or test the vulnerability of any of our systems. copy, modify, create a derivative work of, reverse engineer, reverse assemble, or otherwise attempt to discover any source code of the RTM or RTM Politics platforms or services. access or search or attempt to access or search our platforms by any means (automated or otherwise) other than through our currently available search functionalities that are provided via our website, mobile apps, or API (and only pursuant to those API terms and conditions). Crawling the RTM site is permissible if done in accordance with the provisions of the robots.txt file; however, scraping the services, platforms, and databases is expressly prohibited unless authorized in a written agreement between you and RTM. in any way use the RTM or RTM Politics services to send altered, deceptive, or false source-identifying information (such as sending email communications falsely appearing as RTM); or interfere with, or disrupt, (or attempt to do so), the access of any user, host, or network, including, without limitation, sending a virus, overloading, flooding, spamming, mail-bombing the platforms or services, or in any other manner interfering with or creating an undue burden on the services.

  5. We work with a different company to process payments so we can stay focused on improving our platforms, and empowering people to create change. When you make a payment, you agree to use a valid payment method. We may provide you the ability to purchase promotional items related to petitions and campaigns (for example our Promoted Petitions), make a charitable donation to a third party organization, contribute to a fundraiser, or purchase other products or services.

    We work with Stripe, a credit card payment processing company to process all credit card transactions. If you participate in a fundraising campaign, or if you make a payment for services, Stripe will store on our behalf certain information about you. For more information, see our Privacy Policy.

    You agree that, for all purchase, donation, or contribution transactions, (a) you will not use an invalid or unauthorized payment method; (b) you will be charged using the payment method you designate; and (c) all transactions are final and non-refundable (unless otherwise determined by RTM in its sole discretion). You understand and acknowledge that payments made to RTM are not tax-deductible as charitable donations. Charitable donations to qualified tax-exempt organizations made through our platforms may be tax-deductible. Please review any relevant terms and conditions of the receiving organization when making a donation.

    If you make a purchase, donation, or contribution through our platform, you agree to pay the applicable fee or amount in accordance with any pricing and payment terms presented to you for that purchase donation or contribution. All amounts do not include taxes, and you are responsible for paying any applicable taxes. You are also responsible for paying applicable standard credit card processing fees.

  6. RTM, Inc. provides a platform for users to post content and create change. If you believe that someone has infringed on your copyright on our platforms, you should contact our copyright agent in writing and provide the necessary information to identify your copyrighted work and the item you believe is infringing it. Please include a statement that you believe in good faith that the item you identified is not authorized by the copyright owner, its agent, or the law to be used on our platform. Also, include a statement that the information you provided in your notice is accurate, and that you are the copyright owner or authorized to act on behalf of the copyright owner whose work is being infringed.

    Use of our platforms is at your own risk, and we provide no warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of title, merchantability, fitness for a particular purpose, and non-infringement. Conikal and its affiliates, suppliers, partners, and agents make no warranty that our platforms or any products or services provided through the platforms will meet your requirements or be uninterrupted, timely, secure, or error-free, or that you will obtain any specific results from using the platforms. We do not guarantee the quality, safety, morality, or legality of any fundraising campaign, and we may decide to cease making available our platforms or any portion of our services at any time and for any reason. We will not be held liable for any indirect, incidental, special, punitive, or consequential damages or liabilities arising from or related to your use of our platforms or any content provided by or through them.

  7. Dispute resolution

    One of the principles behind RTM is that people can interact with decision makers directly and come to solutions together. If you have a serious disagreement with a decision we make, let’s agree to sort it out with each other before we make claims in court.

    RTM is a U.S.-based company and these Terms are governed by laws of the state of California and the United States of America, without regard to their conflict of law principles. If a court having proper authority decides that any portion of these terms, policies and guidelines is invalid, only the part that is invalid will not apply and the rest will still be in effect. The official language of these Terms is English. If there is a conflict between the English language version and any translation, the English language version will prevail.

    In the event of any dispute, claim, question, or disagreement arising from or relating to these Terms or an alleged breach thereof, whether arising in contract, tort or otherwise, between you and us, we shall use our respective best efforts to settle the dispute. If a dispute arises, the complaining party shall provide written notice to the other party in a document specifically entitled “Notice of Dispute,” specifically setting forth the precise nature of the dispute. Please mail any Notice of Dispute to our head office at:

    Dispute Resolution RTM, Inc.254 CHAPMAN RD STE 208 10870 NEWARK, DE 19702

    You can also contact our Help Desk to let us know you have mailed your Notice of Dispute.

    Following RTM’s receipt of the Notice of Dispute, the parties shall consult and negotiate with each other in good faith and, recognizing their mutual interest, attempt to reach a just and equitable solution of the dispute that is satisfactory to both parties. If the parties are unable to reach a resolution of the dispute through this dispute resolution mechanism within 90 days of the receipt of the Initial Notice of Dispute, then any subsequent claim, legal proceedings, or litigation arising in connection with the RTM services will be brought solely in the federal or state courts located in San Francisco County, California, United States, and you consent to the jurisdiction of and venue in such courts and waive any objection as to inconvenient forum.

    Government terms